Frequently asked questions
Matched giving is a time-bound campaign, in which donations are matched dollar-for-dollar to a matched giving fund. A matched giving fund can be one donor or a group of donors whose donations are pooled together, who have offered to match any donations given in a specified time period, to the total value of a specified amount.
Funding has been provided by a group of generous anonymous donors who have agreed for their donations to The Fred Hollows Foundation to be used to match new monthly donations for the first 12 months. Donations will be matched to the value of $130,000. Once this target is reached the campaign will end. All donations above $2 are tax deductible and will be directed where the need is greatest.
Only new monthly donations will be matched for the first 12 months. Donations will be matched to the value of $130,000.
No, only monthly donations will be matched for this campaign. Donations will be matched for 12 months.
Once the target has been reached, promotion of the campaign will end and donations will no longer be matched.
A monthly donation is the most effective way to support the work of The Foundation. The benefit of giving monthly means that you will save time by donating regularly and your gift will help us plan ahead to be more effective at restoring sight. Monthly donations are powerful and have a multiplier effect, not only restoring one person’s sight, but many more, as it allows us to train doctors, build additional capacity and helps us reach those who no one else can.
Restoring sight changes lives and it can only happen thanks to the generosity of supporters like you.
When you become a monthly donor we will send you:
- A welcome pack in the mail within a few weeks. The welcome pack will contain all the necessary information about your monthly gift.
- Your nominated account or credit card will be debited each month on the 15th or 28th (whichever is closest to your sign up date).
- You will receive regular email updates, sharing stories from the field about patients whose sight you’ve helped restore; medical professionals and programs you have supported; events and activities The Foundation has taken part in; petitions and research relating to eye health.
- At the end of each financial year, we will send a tax receipt with all your donations (donations over $2 are tax-deductible), for you to use for your income tax claim.
We count on your monthly donation to be able to plan ahead and continue to provide support to people living with avoidable blindness in more than 25 countries around the world. When you pledge to donate monthly, you are helping to:
- Train a range of people from community health workers to surgeons who will then go on and train others. It is the ultimate multiplier effect.
- Upgrade and build more medical facilities.
- Conduct eye camps in some of the poorest and most remote communities.
- Invest in innovation and technology that will continue to make eye care services more affordable and available to people living in the most remote parts of developing countries around the world.
- Bring screening programs to schools so that children can get the treatment they need as quickly as possible.
- Keep processing costs to a minimum, keeping administration costs down.
Fred believed that the only way to get on with eliminating avoidable blindness was to break down every barrier in his way and to empower people.
By becoming a monthly donor you are keeping Fred’s work alive and bringing affordable eye care to those who need it most.
Yes, you will receive an email receipt immediately after donating and if you make a monthly gift you will receive a yearly tax receipt in the post every year.
Your donation will be used to restore sight to those who are needlessly blind, and help end avoidable blindness in the countries where we work, which includes eye operations and treatments, training surgeons and eye health workers, and other sustainable eye health.
For every $1 donated, 74.1% goes directly towards eye health programs, 5.2% is necessary for admin costs, and 20.7% goes towards investment in fundraising efforts, which allows us to help even more people in future years.

For one-off donations, we accept Visa, Mastercard, American Express, or PayPal. For monthly donations, you can use Visa, Mastercard, American Express, or direct debit.
You can change how we contact you at any time. Get in touch, email [email protected], call 1800 352 352 or write to us at Supporter Care Team, The Fred Hollows Foundation, Locked Bag 5021, Alexandria NSW 2015.
Please view our Regular Giving Service Agreement here.
